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COVID-19

Please note, this page will be updated regularly - last updated 11.10.2021

OUR STORES

In line with government restrictions and guidelines, all Oroton stores in VIC and ACT have closed until the lockdown restrictions have been lifted.

Freedom day is here and we are very pleased to announce the re-opening of our NSW stores in line with eased restrictions from Monday 11th October, 2021. We look forward to welcoming you back into store with increased health measures to ensure the safety of our staff and community.

Before visiting stores, please take note of the following:

  • Double vaccination is required to enter our stores
  • Vaccination record must be presented upon entry
  • QR code check-in is required upon entry
  • Masks are mandatory while visiting stores
  • 1 person per 4 square meters applied. This will be displayed at the entry of all stores.

If you’re unable to attend store, you can still explore new arrivals or shop with us online in the meantime. Restrictions will be lifted from 1st December 2021 in line with the NSW roadmap.

Thank you for your ongoing support during this difficult time. We have missed you and we look forward to welcoming you back in store.

For more information on opening hours please visit our store locator.

Both our Malaysian stores (Genting & Johor Bahru) have now reopened. Customers must be double vaccinated to visit these stores, confirmation of vaccination status and MySejahtera QR code check-in are required upon entry. Temperature check will also be required upon entry.

All regular payment methods including cash are now accepted. However, please help us to continue keeping everyone safe by using the hand sanitizers available in store and practising social distancing during your visit.

Thank you for your ongoing support during this difficult time, we look forward to welcoming you back in store.

View our current open stores here.

ONLINE 

We're happy to confirm our warehouse is operating at full capacity, with all the necessary COVID-19 health and safety measures still in place.

For those of you still working from home, you can continue to shop with us online. Free shipping available on all standard Australian orders over $200*.

To ensure the health and safety of our customers purchasing online, Australia Post couriers will sign on your behalf upon delivery of your parcel. For more on shipping and delivery please visit: https://oroton.com/shipping-delivery/

Have a Question?

For all enquiries, free call our Customer Care team from 9:00am to 5:00pm (AEST) Monday to Friday.

Email Us

Australia 1800 061 047

International +61 1800 061 047