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COVID-19

Please note, this page will be updated regularly - last updated 01.06.2020

 

OUR STORES

The Oroton team are very pleased to advise all Oroton stores have reopened for trade, excluding the Sydney Domestic Airport store.

We have introduced a temporary no cash-handling policy in store, all other regular payment methods will be accepted. Please help us to keep everyone safe by using the hand sanitizers available in store and practising social distancing during your visit. We have also implemented shorter opening hours temporarily whilst we adjust to our ‘new normal’.

Thank you for your ongoing support during this difficult time, we have missed you and look forward to welcoming you back in store.

View our current open stores here

 

ONLINE 

We're happy to confirm our warehouse are operating at full capacity (with all the necessary COVID-19 health & safety measures in place) and we have increased our hours of operation to ensure all orders are processed as quickly as possible.

For those of you working from home or not venturing out to stores at the moment, you can continue to shop with us online. To ensure the health and safety of our customers purchasing online, Australia Post couriers will sign on your behalf upon delivery of your parcel. For more on shipping and delivery please visit: https://oroton.com/shipping-delivery/

 

EXTENDED RETURNS

Online orders purchased from March 2020 - May 2020, we have extended our returns policy to help serve you better during this time. You will now have up to 60 days to return your purchase(s). Any online or instore purchase from June 1st 2020, you will have 21 days from the delivery date to return your order. For more on returns please visit: https://oroton.com/returns/

Have a Question?

For all enquiries, free call our Customer Care team from 8.30am to 5pm (AEST) Monday to Friday.

Email Us

Australia 1800 061 047

International +61 1800 061 047