Promotion Policy

CUSTOMER SERVICE

PROMOTION POLICY

Your use of our website is regulated by our site terms and conditions. OrotonGroup does not sell, rent, trade, give or share personal information to, or with, third parties. For our full Privacy Policy, click here.

We may from time to time offer promotional offers on purchases made through our website and physical stores. All offers and promotions are at Oroton's sole discretion and are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges.

Oroton attempts to provide accurate and timely information, there may be unintentional factual, price, technical and typographical errors displayed on the site. For example, products may be displayed and sold online subject to error, misdescription (including colour) or technical glitch. Oroton reserves the right to correct and make changes to the site at any time. Products displayed may be out-of-stock or discontinued and all prices are subject to change without notice.

Current Promotions

THE OROTON SALE | TAKE A FURTHER 20% OFF SALE

Take a further 20% off sale. Discount available online at https://oroton.com/sale/ from January 25th, 9:00am ADST and in Oroton stores on January 25th, available while stocks last.
Further discount applied at checkout and no promotional code required. This offer excludes Full Price Boutique and Outlet. Discounted items cannot be refunded for change of mind. This offer cannot be redeemed against prior purchases, redeemed for cash or used to pay for gift vouchers. Due to high volume, Oroton cannot guarantee the availability of stock during our sale period. If you experience difficulties redeeming this offer online, please contact us prior to purchasing as Oroton is not liable for missed opportunities due to website difficulties and are unable to amend online orders once they have been submitted.

BUY ONE, GET ONE 50% OFF ACROSS OROTON OUTLET.

Outlet Buy One, Get One 50% off offer is available online at www.oroton.com/outlet from January 17th, 5.00pm (AEST) and in Oroton Outlet stores from January 18th. Offer will automatically apply at checkout with no promotional code required. 50% discount will be applied once per order, to the lowest value item. If you return an item, your order may no longer meet the multi buy promotion requirements or qualify for the multi buy discount. As the multi buy discount is applied proportionally across all eligible items, should you choose to return an item, the refund or credit note provided will reflect the final purchase price of the item, rather than the original ticket price. This offer is in conjunction with Final Sale, and not in conjunction with any other offer. This offer cannot be used in conjunction with cashback sites. This offer excludes full price Boutique and Sale items. Discounted items cannot be refunded for change of mind. Final Sale items cannot be returned or exchanged. This offer cannot be redeemed against prior purchases, redeemed for cash or used to pay for gift vouchers. Due to high volume, Oroton cannot guarantee the availability of stock during our sale period. If you experience difficulties redeeming this offer online, please contact us prior to purchasing as Oroton is not liable for missed opportunities due to website difficulties and are unable to amend online orders once they have been submitted.

Free Shipping Over $200

Receive complimentary shipping on any domestic order valued $200 or greater. This offer is subject to change and available for a limited time only. No promotion code is required; the Free Domestic Shipping discount will automatically apply at checkout. Complimentary delivery is only valid on Standard Australian Delivery, which may take 3-5 business days (subject to area). Orders placed separately cannot be combined to redeem this offer.

Previous Promotion

THE OROTON SALE | TAKE A FURTHER 20% OFF SELECTED STYLES

Take a further 20% off selected sale styles across Clothing, Bags, Jewellery and Accessories. Discount available online, within sale, at https://oroton.com/sale/ from January 18th, 9:00am ADST, until January 24th and in Oroton stores on January 18th, available while stocks last.
Further discount applied at checkout and no promotional code required. This offer excludes Full Price Boutique, Outlet and selected Sale items. Discounted items cannot be refunded for change of mind. This offer cannot be redeemed against prior purchases, redeemed for cash or used to pay for gift vouchers. Due to high volume, Oroton cannot guarantee the availability of stock during our sale period. If you experience difficulties redeeming this offer online, please contact us prior to purchasing as Oroton is not liable for missed opportunities due to website difficulties and are unable to amend online orders once they have been submitted.

THE OROTON SALE | TAKE A FURTHER 30% OFF

Take a further 30% off Sale items, available online at www.oroton.com from Thursday 12th January 2023, 9:00am (AEST) until Tuesday 17th January, 11.59pm (AEST). Offer valid for selected email subscribers only. Customers must be logged in for the discount to apply. Discount applied at checkout with no promotional code required. Offer valid in-store upon presentation of promotional email. This offer excludes Full Price items and Sale items. Discounted items cannot be refunded for change of mind. Final Sale items can not be returned or exchanged. This offer cannot be redeemed against prior purchases, redeemed for cash or used to pay for gift vouchers. Due to high volume, Oroton cannot guarantee the availability of stock during our sale period. If you experience difficulties redeeming this offer online, please contact us prior to purchasing as Oroton is not liable for missed opportunities due to website difficulties and are unable to amend online orders once they have been submitted. With online returns, we gladly offer refunds on full priced items, however for any item that is purchased at a discount, on promotion or from our Outlet, we offer an ONLINE CREDIT. This excludes final sale, earrings, face masks which cannot be returned or exchanged.

OROTON OUTLET | TAKE A FURTHER 20% OFF BAGS & 30% OFF CLOTHING

Take a further 20% off full price and already reduced bags at, www.oroton.com/outlet/promotion/bags/, and further 30% off full price and already reduced clothing at, www.oroton.com/outlet/women/clothing from January 3rd, 5:00pm (ADST) and in Oroton Outlet stores from January 4th. Discount applied at checkout with no promotional code required. This offer cannot be used in conjunction with cashback sites. This offer excludes full price Boutique and Sale items not included in the sale . Discounted items cannot be refunded for a change of mind. Final Sale items cannot be returned or exchanged. This offer cannot be redeemed against prior purchases, redeemed for cash or used to pay for gift vouchers. Due to high volume, Oroton cannot guarantee the availability of stock during our sale period. If you experience difficulties redeeming this offer online, please contact us prior to purchasing as Oroton is not liable for missed opportunities due to website difficulties and are unable to amend online orders once they have been submitted.

NEED HELP?

For all enquiries, free call our Customer Care team from 9:00am to 5:00pm (AEST) Monday to Friday.

Australia 1800 061 047
International +61 1800 061 047