Luggage Warranty Claim

Tell us about the fault and we will open a claim with our Customer Care team. You will get a claim number straight away and an email you can reply to with photos.

Prefer to talk to us? Call Customer Care on 1800 061 047 (+61 1800 061 047 from outside Australia), Mon to Fri 9am to 5pm AEST.

Fields marked * are required.

Your details

Start typing and pick your address from the list, or type your full address with suburb and postcode.

Your purchase

For oroton.com orders, the number from your order confirmation email lets us find your purchase automatically.

Your bag

Photos

Optional, up to 3. JPEG or PNG, up to 8 MB each. We shrink them before sending.

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PRICING INFORMATION:

Strikethrough price is our original price when we first offered the product for sale. Some items are made exclusively for Outlet and may not have been sold at full price stores. Previous discounts may have applied and are not shown. Outlet products may be permanently marked down, and discounts may vary over time. Prices may differ between online and in-store.